The Good Event Management Software Guide

Learn how to use event management software to run better events.

The only tool you need to plan better events with event management software

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The Good Event Management Software Guide

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Registration help

overview

Make Your Event Management Software Work Harder

Be better informed to make a technology and business-driven decision which impacts on your event success.

Compare 100 Event Management Software Providers

We have listed an overview, the key features, pricing and location for the top event management and ticketing platforms available.

Feedback from 2,300 Eventprofs

Learn what other event professionals value in event software and the biggest frustrations.

Chapter Details

What You'll Find Inside

Trends in Event Management Software
What does a modern event software look like and most importantly what do event professionals expect from it?
How to Select Your Provider
The report outlines the most common considerations that can affect decision making in terms of the event management software chosen.
The Most Important Features
Your strongest ally in cutting through the sales noise to make fact-based decisions for your registration and event management platform.
Glossary
The handy glossary explains common terminology event organizers will encounter when researching different solutions.
How to Maximize Registrations for Your Event
Strategy to ensure that visitors to your site complete the registration process and ensure the best possible conversion rates.
Common Mistakes and Pitfalls
We provide examples of common mistakes to avoid when setting up your online registration site.
The Good Event Management Software Guide
103 Providers Compared
2,300 Research Respondents
92 Pages

Meet

The Authors

Julius Solaris is the editor of EventMB . Started in 2007, EventMB is the number one online platform worldwide for event professionals.

Julius is the founder of the Event Innovation Lab an immersive training program for Fortune 500 companies and high performance event teams.

Becki Cross is MD of UK based event management company Events Northern Ltd, established in 2004.

Organising conferences and corporate events is Becki’s passion and she is fascinated by business, innovation and developing entrepreneurial spirit.

Becki is the Deputy Editor and Writer for EventMB, her dream job alongside event planning!

Corbin Ball is an international speaker, consultant and writer helping clients worldwide use technology to save time and improve productivity. With 20 years of experience running international technology meetings, he now is a highly acclaimed speaker with the ability to make complex subjects understandable and fun. His articles have appeared in hundreds of national and international publications and he has been quoted in the U.S. News & World Report, Wall Street Journal, the New York Times, USA Today, Fast Company, PC Magazine and others. Corbin serves/has served on numerous hotel, corporate, convention bureau and association boards.

FAQ

Registration issues FAQ

  • Browser support

    The registration form works at best with the latest versions of the most common browsers:
    Google Chrome, v.80
    Microsoft Edge, v.80
    Mozilla Firefox, v.74
    Safari, v.13

  • The message "Please complete all required fields." appears even if I've filled all fields
    Scenario 1

    This may happen with old versions of browsers not compatible with our invisible recaptcha or not correctly showing the registration terms that should appear after selecting the country.
    Please refer to the first point "Browser support" in order to solve the issue.

    Scenario 2

    Some autocomplete extensions may create problems with the country field selection.
    You can solve the issue:
    - deactivating the autocomplete extension
    - manually filling the form
    - manually selecting the country in the select field
    If successfull you should be able to view the Terms section right under the country field.

  • The submit button doesn't work

    This may happen with old versions of browsers not compatible with our invisible recaptcha or not correctly showing the registration terms that should appear after selecting the country. Please refer to the first point “Browser support” in order to solve the issue.

  • I didn’t receive the confirmation email
    Scenario 1

    According to the type of registration, Webinar or Report, you should receive a confirmation from no-reply @ zoom.us or contact @ eventmanagerblog.com
    Some minutes are needed in order for our system to send the email.
    If it didn't happen please follow these instructions based on your email manager

    Gmail:
    Select More
    Select Spam
    Search for no-reply @ zoom.us or contact @ eventmanagerblog.com
    Note: For Gmail you can also search all mail folders, by selecting All Mail under More, then searching for no-reply @ zoom.us or contact @ eventmanagerblog.com

    Outlook:
    Select Junk Mail.
    Search for no-reply @ zoom.us or contact @ eventmanagerblog.com

    Yahoo:
    Select Spam.
    Search for no-reply @ zoom.us or contact @ eventmanagerblog.com

    If you can’t find your email there are chances that your mail system/network blocks the email coming from no-reply @ zoom.us or contact @ eventmanagerblog.com
    In this case, please ask to your system administrator to allow those emails.

    Scenario 2

    If you previously unsubscribed from our newsletter, our system will no be able to send you newsletters or updates even if you register to our webinars or reports.
    To solve that, please follow these steps:
    - look in your email account for a previous email sent by EventMB (contact @ eventmanagerblog.com )
    - in the footer you’ll find the the email preferences link. Click on it.
    - In the next page you’ll find a list of all the EventMB communication preferences
    - Select
    EventMB CMP
    EventMB Event
    EventMB Newsletter
    EventMB Report
    EventMB Webinar
    and click on the “Update Email Preferences” button at the bottom of the list
    - After this process you’ll unsubscription will be cancelled and you’ll be able to register to your preferred webinar or report

  • I received the confirmation email but the download link doesn't work

    Some networks may inhibit downloads of files coming from external sources.
    Please try again using a different network.

  • I am unable to see the recording of the webinar

    Please click on the link from a desktop computer as the recording is not available on mobile devices.