Patti J. Shock, CPCE

Patti J. Shock, CPCE
Patti J. Shock, CPCE, is the Academic Consultant for The International School of Hospitality (TISOH).  She holds the rank of Professor Emeritus after 25 years at the Harrah College of Hospitality at the University of Nevada, Las Vegas.  She also teaches online for Florida International University and Kennesaw State University. She has written a number of books and is a frequent speaker at industry events. Follow @pattishock on Twitter.